Privacy policy

BiiG Travel respects your privacy. We have created this privacy statement in order to disclose the privacy practices for this website and to demonstrate our commitment to you.

1.Personal data we collect

Our website uses forms in which you give us contact and personal information (such as your name, phone number, email address & travel preferences) so you can enquire about and book travel services, or request information and support. We use your customer information only when it will be important for us to contact you regarding your enquiries and bookings, our web site, new BiiG Travel services, and special offers we think you’ll find valuable.

In addition to information provided through forms on this website, our staff may also solicit further information to create your travel products and to facilitate travel to and from our destinations.

The range of information we may request is listed here, though may include additional information depending on the nature of the travel services requested:

  • Name
  • Email address
  • Age
  • Country of Origin
  • Nationality
  • Country of Residence
  • Travel date
  • Duration of travel
  • Phone number
  • Address
  • Passport numbers
  • Payment details including banking information
  • Travel preferences and interests
  • Dietary restrictions or allergies

2.Uses of the personal data we request

The information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses :

  • Sending newsletters with personalised information
  • Conducting surveys to measure and improve our performance
  • Planning accurate travel and event itineraries
  • Organizing contest, lottery or any promotional events.
  • Operating international travel services for our clients
  • Facilitating payment for travel services rendered
  • Maintaining ongoing business communications with partners and clients
  • Optimizing our website to offer you a better user experience

3.Only if we have to

As stated previously in this policy, we will never give out your information. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our website.

4.Tracking

Our site uses cookies to gather information on online traffic. We use this information from our website statistics (for example your IP address) to help diagnose problems with our server, and to administer our website. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.

5.Changes In our practices

If we change our information handling practices or other privacy aspects. we will post those changes on this privacy statement, at least 30 days prior to their implementation and will inform you by any useful mean. In any case, your only use of the website can be considered as a consent of our privacy policy.

6.Changing your communication preferences

As a customer of BiiG Travel, you may alter your customer information, change your personal data processing or opt-out of receiving communications from us at any time by contacting info©biig-travel.com. You can also reach us directly using the contact us form. We will make sure to handle your request within a reasonable time-frame.

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